Refund Policy

EdgeAnalysis AI’s Free plan is free forever — no card required — so you can try the product before paying. Any trial or promotional Pro access is granted at our discretion and is not charged. The paid Pro plan is billed when you start a subscription.

You can cancel your subscription at any time from Settings. Cancellation stops future renewals, and you keep access to paid features until the end of your current billing period. We do not provide prorated refunds for the unused portion of a billing period.

Subscription fees are generally non-refundable. However, we will review refund requests in good faith and may issue a refund in cases such as:

• A duplicate or accidental charge.
• A technical billing error on our side.
• Where a refund is required by applicable law.

Email us at hello@edgedeck.app within 7 days of the charge, with your account email and the reason for the request. We aim to respond within 2–3 business days.

Approved refunds are issued through Cashfree Payments to your original payment method. Depending on your bank or card provider, it may take up to 5–10 business days for the amount to reflect in your account.

Subscription fees are inclusive of applicable GST. Any refund is processed on the amount actually paid, in accordance with applicable tax rules.

We may update this Refund Policy from time to time. We will revise the “Last updated” date above when we do.

Questions about billing or refunds? Email us at hello@edgedeck.app.